About Prism
What makes us different?
Our approach…
In today’s highly competitive environment where organisations compete on a variety of levels, Prism stands out as unique in our industry:

We are flexible and adaptable by nature, this enables us to make changes quickly in response to our clients needs where adaptation is key and can make all the difference.
We work with our clients, and listen to their needs, which in conjunction with our up to date business intelligence means that we are proactive in managing our working relationships.
Above all, we offer a first-class service and customer experience, ensuring consistency in our services and products
Here at Prism, we do what we say we will do. We deliver on time and within budget, often exceeding our clients expectations, because this willingness to achieve a great result is what makes our clients return to us.
Offering creative, problem-solving solutions when faced with challenges and not just pass it back, we actively seek a way forward.
We are cost-effective business with great staff and supported by our well-established business model which is tried and tested.
What we do

Prism offers a rapid nationwide field service, which includes engineering, logistical and technical services.
Complementing this, we operate a warehousing unit that provides logistics and distribution along with a refurbishment centre.
4 hour engineering response
We offer a rapid, flexible and cost effective response to urgent requests and premium clients by offering a 4-hour engineering service. Our results have proven to dramatically reduce client downtime.
Full UK & Republic of Ireland coverage
With strategically located engineers across the UK and Republic of Ireland, we are able to deliver cost and process efficiencies that include stock holding for spare parts at over forty locations and centralised logistics centres.
Project management & support
Our primary objective is project delivery. We will provide planning, organisation and support, along with securing and managing resources to bring about the successful completion of specific engineering project goals and objectives.
SLA guarantee
All work undertaken by prism is monitored, recorded and reported on according to the relevant Service Level Agreements. We are so confident in our ability and services, that we financially back our commitments.
Key features
Asset tracking guarantee
All stock items under the control of Prism can be tracked in real time from the “cradle to the grave” and are all fully guaranteed against loss.
Our logistics and tracking system gives the client full visibility at all times of stock locations and it can be customised to fit your unique business requirements.
WEEE disposal
Prism can effectively manage and process the disposal of your “end of life” equipment. We can undertake the collection or extraction of equipment from the field and then return it to our warehouse facility for storage before bulk disposal – this method has proved highly successful.
All disposal is in accordance with Waste Electrical and Electronic Equipment regulations (Registration Number CB/AM3057QH).